caregiver and an elderly man with a crane chatting

Effective Date: March 2023

At Ohana Hospice and Palliative Care, Inc., we are committed to protecting your personal information and ensuring transparency about how your data is collected, used, and shared. This privacy policy explains how we handle your personal information, specifically in relation to SMS communication, and the measures we take to safeguard your privacy.

  1. Information We Collect

    We collect personal information when you visit our website, interact with us, or use our services. This includes, but is not limited to:

    • Contact information such as name, email address, phone number, and mailing address
    • The information collected automatically through cookies or similar tracking technologies, such as your IP address and browsing behavior on our website
  2. How We Use Your Information

    We may use your information for the following purposes:

    • To provide and improve our products and services
    • To communicate with you, including sending SMS text messages (only if you have opted in)
    • To send marketing communications, such as special offers or updates, if you have given your explicit consent to receive such messages
  3. SMS Opt-In and Consent

    By providing your phone number on our website and checking the consent box, you explicitly agree to receive SMS text messages from Ohana Hospice and Palliative Care, Inc. regarding our products, services, and updates. You will only receive text messages if you have actively opted in through our website by checking the appropriate box.

    You may opt out of receiving SMS text messages at any time by following the instructions included in the message or contacting us directly.

  4. Sharing Your Information

    We may share your personal information with third parties only in the following circumstances:

    • Service Providers: We work with trusted service providers who assist us in delivering our services, such as managing our website or sending SMS messages. These providers are bound by strict privacy agreements and will only have access to the data necessary to perform their services.
    • Legal Obligations: We may disclose your information if required by law or legal process, such as in response to a court order or a legal investigation. We will always strive to protect your privacy as much as possible under these circumstances.

    We do not share, sell, or distribute your personal information, including phone numbers, with any third party for marketing purposes.

  5. Data Security

    We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. We also ensure that any third-party service providers who access your data maintain high levels of security.

  6. Your Choices

    • Access and Correction: You have the right to access, update, or correct your personal information. To do so, please contact us using the information below.
    • Opt-Out: You can opt out of receiving SMS text messages or other marketing communications at any time by following the instructions provided in the messages or by contacting us directly.
  7. Changes to This Privacy Policy

    We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our website and services signifies your acceptance of those changes.

  8. Contact Us

    If you have any questions or concerns about this Privacy Policy, or if you would like to opt out of any communications, please contact us.